US Orders (Exluding: Hawaii, Alaska and Puerto Rico):
Free UPS ground shipping for ALL domestic orders
UPS 3-Day Select: $8.00
UPS 2nd Day Air: $12.00
UPS Next Day Air: $28
Hawaii, Alaska and Puerto Rico:
UPS 2nd Day Air: $18.00
UPS Next Day Air: $35
UPS Ground: $40 (Duty and Taxes Included) + $20 each additional item
Australia, Europe, Asia, and South America:
USPS Priority Mail International: $40.00 (Duty and Taxes Included) + $20 each additional item
USPS Express Mail International: $55.00 (Duty and Taxes Included) + $20 each additional item
Returns and Exchanges
If you are not 100% satisfied with your purchase, you can return your order for a full refund within 1 year of the original purchase (All returns must be unworn, in the original condition you received them, and in the original packaging).
Shoezen’s No Hassle 365 day return policy – we want to make online shopping stress free with No Exceptions. We do ask that all unworn merchandise is shipped in the original packaging and placed in an exterior shipping carton to avoid damaging the merchandise and packaging while in transit.
Returns are processed within 5-7 business days (Monday-Friday): After it has been processed your account will be credited with the original purchase price.
Please email email@example.com to request a pre-paid shipping label to be sent to the email on record of the original purchase. You can also call customer service at 800-971-3097.
291 Southhall Lane
Maitland, FL 32751
**Free Returns are processed for orders in the US only. Return labels are via UPS and customers are responsible for dropping off their return at their local UPS store.**
We are sorry but we cannot accommodate exchanges. Our inventory changes quickly so we suggest placing a new order and using our no hassle returns to send back the unwanted order.