Shipping & Returns

US Orders (Exluding: Hawaii, Alaska and Puerto Rico):

Free UPS ground shipping for ALL domestic orders

UPS 3-Day Select: $10.00

UPS 2nd Day Air: $15.00

UPS Next Day Air: $35

Hawaii, Alaska and Puerto Rico:

UPS 2nd Day Air: $18.00

UPS Next Day Air: $35

Returns and Exchanges

No Hassle Returns:

If you are not 100% satisfied with your purchase, you can return your order for a full refund within 90 days of the original purchase (All returns must be unworn, in the original condition you received them, and in the original packaging).

Shoezen’s No Hassle 90 day return policy – we want to make online shopping stress free with No Exceptions. We do ask that all unworn merchandise is shipped in the original packaging and placed in an exterior shipping carton to avoid damaging the merchandise and packaging while in transit. 

Returns are processed within 5-7 business days (Monday-Friday): After it has been processed your account will be credited with the original purchase price.

Please Note:  Buyer is responsible for return shipping charges.  We are happy to provide you with a pre-paid shipping label (A $10 shipping fee will be deducted from your refund amount).

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Exchanges:

We are sorry but we can no longer accommodate exchanges. Our inventory changes quickly so we suggest placing a new order.

 

Still Have Questions?  Email us below and we will get back to you ASAP!